We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Products marked Final Sale cannot be returned.
All sale items (including flash sale items), underwear, swimwear, earrings, socks are final sale and cannot be returned or exchanged.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at customerservice@threetimes333.com. Please note that returns will need to be sent to the following address:
Recipient : THREETIMES
Address: 625, GL Metro City, 201, Hyangdong-ro, Deogyang-gu, Goyang-si, Gyeonggi-do, Republic of Korea
Zip code: 10545

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Returns sent without prior approval will not be accepted.

You can always contact us for any return question at customerservice@threetimes333.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.



Exchanges
At this time we are not able to offer exchanges. We recommend requesting a return for the item you'd like to return and placing a new order for the item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.



Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@threetimes333.com.